Legal notice
Last Updated: September 4, 2026
This website is operated by GRABANA LLC, doing business under the Grabana brand and offering the Sophere Skincare Line.
By accessing or using this website, you acknowledge and agree that your use of the website, products, services, content, and related features is subject to this Legal Notice, our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.
BUSINESS INFORMATION
Legal Business Name: GRABANA LLC
Brand Name: Grabana
Skincare Line: Sophere
Email: Grabana.Store@gmail.com
Business Address:
1601-1 N Main St
ST #3159 SMB #76994
Jacksonville, FL 32206
United States
WEBSITE INFORMATION
The information provided on this website is intended for general informational, commercial, and cosmetic purposes.
We make reasonable efforts to keep product descriptions, pricing, ingredients, images, policies, and other information accurate. However, information may occasionally contain errors, omissions, inaccuracies, or outdated material.
GRABANA LLC reserves the right to correct errors, update information, modify content, and make changes to the website at any time, subject to applicable law.
COSMETIC PRODUCT NOTICE
Grabana and Sophere skincare products are cosmetic and personal-care products unless expressly stated otherwise.
Statements appearing on this website, product packaging, advertisements, emails, social-media accounts, testimonials, photographs, videos, or other promotional materials are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Our products and website content are not intended to replace professional medical advice, diagnosis, or treatment.
If you have a medical condition, known allergy, persistent skin condition, are pregnant or nursing, take prescription medications, or have concerns regarding a product ingredient, you should consult an appropriate healthcare professional before use when necessary.
INDIVIDUAL RESULTS
Skincare results vary from person to person.
GRABANA LLC does not guarantee that any customer will achieve a specific cosmetic result, skin tone, level of brightness, reduction in the appearance of discoloration, improvement in appearance, or other specific outcome.
Photographs, testimonials, reviews, customer experiences, demonstrations, before-and-after images, influencer content, or promotional materials are provided for informational and marketing purposes only.
They should not be interpreted as guarantees that every customer will experience identical or similar results.
ALLERGIES AND SKIN SENSITIVITIES
Customers are responsible for reviewing available ingredient information before using a product.
Individual allergies, sensitivities, and skin reactions may vary.
Customers should follow all directions, warnings, and instructions associated with each product.
We recommend performing an appropriate patch test before introducing a new skincare or cosmetic product.
If irritation, redness, discomfort, swelling, burning, or another unexpected reaction occurs, discontinue use immediately.
Seek appropriate medical advice when necessary.
GRABANA LLC is not responsible for reactions caused by known allergies, sensitivities, misuse of a product, failure to follow instructions, improper combinations with other products, or use for purposes other than intended, except where liability cannot legally be excluded.
Nothing in this Legal Notice limits any rights or protections that cannot legally be waived under applicable law.
PRODUCT INFORMATION
We make reasonable efforts to display and describe our products accurately.
However, product packaging, labeling, color, appearance, size, ingredients, formulation, texture, fragrance, and presentation may occasionally change or differ slightly from images displayed online.
Product colors may also appear differently depending on your device, monitor, display settings, lighting conditions, or photography.
We reserve the right to modify, update, improve, or discontinue products without prior notice, subject to applicable law.
NO MEDICAL CLAIMS
Unless specifically authorized and stated otherwise, Grabana and Sophere products are not pharmaceutical or medical products.
No statement made by GRABANA LLC should be interpreted as medical advice or as a representation that a cosmetic product can diagnose, treat, cure, or prevent a disease.
Customers with medical or dermatological concerns should seek advice from an appropriate licensed healthcare professional.
INTELLECTUAL PROPERTY
Unless otherwise stated, all content appearing on this website is owned by, licensed to, or used with authorization by GRABANA LLC.
This includes, but is not limited to:
- The Grabana name
- The Sophere name
- Logos
- Brand marks
- Product names
- Product packaging
- Packaging designs
- Product photography
- Images
- Graphics
- Videos
- Website design
- Written content
- Product descriptions
- Advertisements
- Marketing materials
- Slogans
- Social-media content
- Promotional content
- Creative works
You may not copy, reproduce, republish, distribute, display, modify, transmit, sell, imitate, commercially exploit, or create unauthorized derivative works from our protected content without prior written permission from GRABANA LLC.
Nothing on this website grants you ownership rights in any Grabana or Sophere intellectual property.
TRADEMARK NOTICE
Grabana™, Sophere™, associated logos, product names, slogans, packaging designs, trade dress, and other identifying marks may constitute trademarks, service marks, trade dress, or other proprietary rights belonging to GRABANA LLC or their applicable owner.
Unauthorized commercial use, copying, imitation, reproduction, or misuse of these marks is prohibited to the fullest extent permitted by applicable law.
Use of the ™ symbol does not necessarily mean that a mark has been federally registered.
THIRD-PARTY TRADEMARKS
Any third-party company names, product names, logos, trademarks, photographs, or other intellectual property appearing on this website remain the property of their respective owners.
Reference to another company, product, person, platform, or service does not necessarily indicate sponsorship, endorsement, affiliation, or partnership unless expressly stated.
UNAUTHORIZED COMMERCIAL USE
This website and its content may not be used for unauthorized commercial activity.
You may not:
- Copy our product listings for resale purposes
- Falsely represent yourself as an authorized Grabana seller
- Falsely represent yourself as an employee or representative of GRABANA LLC
- Create counterfeit Grabana or Sophere products
- Use our images or branding to sell unauthorized products
- Scrape our website for unauthorized commercial purposes
- Impersonate our company
- Misrepresent an affiliation with Grabana or Sophere
- Use our intellectual property in deceptive advertisements
- Engage in fraudulent activity involving our products or brand
COUNTERFEIT AND UNAUTHORIZED PRODUCTS
GRABANA LLC cannot guarantee the authenticity, quality, safety, storage conditions, ingredient integrity, or performance of products purchased from unauthorized third-party sellers.
Customers are encouraged to purchase Grabana and Sophere products directly through our official website or from authorized retailers or distributors identified by GRABANA LLC.
GRABANA LLC is not responsible for counterfeit, altered, expired, improperly stored, contaminated, or unauthorized products obtained from third-party sources, except where applicable law requires otherwise.
THIRD-PARTY LINKS AND SERVICES
Our website may include links, integrations, applications, payment processors, websites, platforms, shipping providers, social-media services, or other services operated by third parties.
GRABANA LLC does not control all third-party services.
We are not responsible for the independent content, privacy practices, terms, security, availability, representations, products, or services provided by third parties.
Your use of third-party platforms or services may be governed by their own policies and terms.
WEBSITE AVAILABILITY
We do not guarantee that our website will always be available, uninterrupted, secure, error-free, or free of technical problems.
Website access may occasionally be interrupted because of:
- Maintenance
- Updates
- Technical failures
- Hosting problems
- Internet disruptions
- Third-party service interruptions
- Security issues
- Circumstances outside our reasonable control
We reserve the right to suspend, modify, restrict, or discontinue portions of the website where reasonably necessary.
WEBSITE SECURITY
Users may not attempt to gain unauthorized access to our website, servers, accounts, systems, databases, or other restricted areas.
Users may not introduce viruses, malicious code, bots, malware, harmful scripts, or other technology intended to damage or interfere with the operation of our website.
We reserve the right to restrict or terminate access where suspicious, abusive, fraudulent, or unauthorized activity is detected.
LIMITATION OF INFORMATIONAL RELIANCE
You are responsible for determining whether information provided through this website is appropriate for your individual circumstances.
Nothing on this website creates a professional medical, legal, financial, dermatological, or other advisory relationship between GRABANA LLC and the user.
Website content should not be relied upon as a substitute for professional advice where professional advice is reasonably necessary.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, GRABANA LLC and its owners, members, managers, employees, representatives, contractors, affiliates, service providers, and agents shall not be liable for indirect, incidental, special, exemplary, consequential, or punitive damages arising from your use of or inability to use this website.
This may include, where legally permitted, loss of profits, revenue, business opportunity, data, goodwill, or other intangible losses.
Nothing in this Legal Notice excludes or limits liability where such liability cannot legally be excluded or limited.
CUSTOMER RESPONSIBILITY
Customers are responsible for:
- Reading product descriptions
- Reviewing available ingredient information
- Following product directions
- Using products only as intended
- Conducting an appropriate patch test when recommended
- Providing accurate order and shipping information
- Keeping account credentials secure
- Reviewing our website policies before completing a purchase
Misuse of products or failure to follow product instructions may increase the risk of undesirable results.
PRIVACY
Personal information collected through our website is handled in accordance with our Privacy Policy and applicable privacy laws.
Please review our Privacy Policy for information regarding how personal information may be collected, used, processed, disclosed, stored, and protected.
ELECTRONIC COMMUNICATIONS
When you communicate with GRABANA LLC electronically, including through email, website forms, online checkout, or other digital methods, you consent to receive communications from us electronically where permitted by law.
Electronic communications may include order confirmations, shipping updates, customer-service communications, policy notices, and other transactional information.
Marketing communications are subject to applicable consent and opt-out requirements.
GOVERNING LAW
Except where mandatory consumer-protection law requires otherwise, this Legal Notice and your use of the Grabana website shall be governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Nothing in this section is intended to deprive a consumer of legal protections that cannot be waived under applicable law.
VENUE AND JURISDICTION
To the fullest extent permitted by applicable law, disputes arising from or relating to this website, GRABANA LLC, Grabana, Sophere, or our Services that are not otherwise subject to mandatory jurisdiction requirements shall be brought in an appropriate court located in Duval County, Florida, or an appropriate federal court having jurisdiction in Florida.
By using our website, you consent to such jurisdiction and venue to the extent legally permitted.
This provision does not override any mandatory venue, jurisdiction, small-claims, or consumer-protection rights that applicable law does not permit the parties to waive.
SEVERABILITY
If any provision of this Legal Notice is determined to be unlawful, invalid, or unenforceable, that provision shall be interpreted or limited to the maximum extent permitted by law.
If necessary, the affected provision may be severed without affecting the validity or enforceability of the remaining provisions.
NO WAIVER
Failure by GRABANA LLC to immediately enforce any provision of this Legal Notice does not constitute a waiver of our right to enforce that provision or any other provision in the future.
GOVERNING POLICIES
This Legal Notice should be read together with our:
- Terms of Service
- Privacy Policy
- Return & Refund Policy
- Shipping Policy
- Product instructions
- Product warnings
- Any other policies or notices displayed on our website
If there is a conflict between this Legal Notice and a mandatory provision of applicable law, applicable law will control.
CHANGES TO THIS LEGAL NOTICE
GRABANA LLC reserves the right to update or modify this Legal Notice from time to time.
Changes may be made to reflect updates to:
- Our business
- Products
- Services
- Website
- Policies
- Legal requirements
- Regulatory requirements
The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the website following an update constitutes acceptance of the revised Legal Notice to the extent permitted by law.
CONTACT INFORMATION
For legal, intellectual-property, website, customer-service, or general business inquiries, please contact:
GRABANA LLC
Doing business as Grabana
Home of the Sophere Skincare Line
1601-1 N Main St
ST #3159 SMB #76994
Jacksonville, FL 32206
United States
Email: Grabana.Store@gmail.com
© 2026 GRABANA LLC. All rights reserved.